for health practices
Fuller schedules.
Fewer no-shows.
New-patient search, online booking, reminders and recall — plus books that track every claim until it’s paid.
This week
Booking online
How patients choose
Patients search, compare and decide in minutes. They choose the practice that’s easiest to book.
Where practices lose patients
Five gaps we close first.
- 1
Phone tag to book
Patients who can't book in a minute book somewhere else.
- 2
No-shows & late cancels
Empty chairs you can't refill at short notice.
- 3
New patients you can't trace
No idea which search, ad or referral brought them in.
- 4
Reviews that don't reflect you
Great care, but the stars don't show it.
- 5
Claims that take months
Treated today, reimbursed whenever the payer gets to it.
The numbers a practice runs on
Measured the way a practice runs.
New patients, kept appointments, collected revenue. Reported without exposing patient information.
01
New patients per month
By source, so you know which channels bring patients who book.
02
No-show & late-cancel rate
Empty chairs, measured and reduced with reminders that work.
03
Recall & reactivation
Patients due for care, brought back on schedule.
04
Schedule utilization
Booked provider time against available time, per location.
05
Days in A/R
How long claims and patient balances take to become cash.
06
Collections by payer
What each payer actually pays, and how fast.
The patient journey
From first search to next visit.
One connected system, so no patient — and no claim — slips through.
Data security & HIPAA
Patient data, protected by design.
HIPAA isn’t a feature we bolt on. It decides how every system is designed — what gets collected, where it lives, and who can see it.
Marketing
PHI stays out of marketing tools
- Booking and contact forms collect only what scheduling needs
- No diagnoses or treatment details in ads, analytics or email tools
- Tracking configured to exclude patient-identifying data
Books
Payers and amounts — not charts
- Bookkeeping tracks claims, payers and payments, never clinical records
- Read-only bank access through Plaid — money can't be moved
- Bank connection tokens encrypted with AES-256-GCM
Access
Locked down by default
- Authenticator MFA required for every login
- Sessions expire after 15 minutes
- Each practice's data isolated at the database level
We’ll walk your compliance lead through exactly how data flows through every system before anything goes live.
See Books security →The system
Five parts. One calm front desk.
Every part designed around patient privacy — see how below.
- 1
Local search
Every service and provider findable where patients look.
- 2
Online booking & intake
Book, complete forms and confirm — without a phone call.
- 3
Reminders & recall
Fewer no-shows, and patients back on schedule for follow-ups.
- 4
Reputation
A review request after every visit, routed with care.
- 5
Reporting by source
New patients and revenue traced to the channel that earned them.
Book a demo call
See where patients slip away.
30 minutes with MK, Alaago’s founder. You leave knowing the biggest gap we see and what fixing it would involve.
On the call, we’ll show you
- 01How new patients find and book you today
- 02Where no-shows and overdue recalls leave chairs empty
- 03Claims and collections, reported monthly instead of quarterly
Treated today. Paid in sixty days.
Insurance claims, payment plans and patient balances arrive months apart. shows what you produced against what you collected — every month.
Copays & self-pay
Paid at visit
100%Insurance claims
Paid on adjudication
60%40%Payment plans
Monthly
25%25%25%25%Memberships
Billed monthly
100%
Cash collected
44%
31%
22%
4%
Care provided
100%
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—
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Fill every chair.
A clear look at how patients find, book and pay you — and where they slip away.
Book a demo call →